Lone Star Facility Management LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and property address when you contact us.
- Service Inquiry Details: Information you provide when requesting a quote or describing a maintenance issue.
- Website Usage Data: Pages visited, time spent on pages, browser type, and IP address collected automatically.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Schedule and coordinate property maintenance visits.
- Send service updates, invoices, and appointment reminders.
- Improve our website and service offerings.
- Comply with legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Trusted subcontractors or service partners who assist in delivering our services, bound by confidentiality.
- Legal authorities if required by law or to protect our rights.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights
You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, please contact us at the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: lonestarfmllc@gmail.com
- Phone: +1 (409) 932-3176